![]() ![]() On their website, UltraViewer assures that even this (albeit minimal) personal information is never shared, sold, or otherwise commercialized to other parties. The service will therefore use cookies to store this information on your browser. With that said, when you register a new UltraViewer account, it will ask for personal information such as your name, email, phone, and language. Since the host can view anything the controller does, UltraViewer intrinsically guarantees transparency. Of course, the core function of UltraViewer is for remote access to be enabled while still allowing you to view the processes being done on your own screen. ![]() Newly generated login/info means that someone who once had control of your computer would not be able to do so again with the old code. A new ID and password are also randomly generated each time you use the program to further enhance security. As such, security has been a huge component of UltraViewer’s design and marketing strategy.įirst and foremost, others are able to control your computer only if you’ve shared your UltraViewer ID and password with them. If you’re already skeptical about letting a technician access your files, it tracks so that the risk-aversive balk at the prospect of adding new software to a PC that’s already in dire straits. Handing over control of your computer is unnerving even without third-party software like UltraViewer acting as the middle man. This direct communication while you work provides comforting visibility to your client while you root out anything that’s potentially malicious or contains unwanted bundled software or unnoticed bloatware. This brings up a convenient chat window that lets you share links, answer quick questions, or even send and receive files to hasten the troubleshooting process. Once you have control of your partner, you can press the default hotkey (F1) to chat with the client. ![]() You’re in direct control of the computer in question, expediting the process and helping your client faster. No more having to screen-share and explain where to click, or no more sitting idle and asking the status of progress bars or download times. Once the issue resolves, the end-user can toggle off remote control by simply closing out of UltraViewer.įrom the perspective of technicians from software companies, once your client sends you the ID and password displayed, UltraViewer will let you support your clients quickly and without the hassle of repeated queries and commands. The end-user sends an auto-generated ID and password to whomever to allow remote access. UltraViewer is a faster and more convenient approach to technical assistance, eliminating the need for travel entirely, and minimizing the amount of time spent with a PC operating below capacity. Those days are thankfully gone: Immediate remote assistance The process was slow, frustrating, and oftentimes expensive. Before remote tools like UltraViewer, when a computer suffered from a software glitch or malware, it would have to be taken to tech support manually. There are also several administrator tools, such as remote reboot, sessions reporting, billing, and automated invoicing.While remote control of a computer is useful in more ways than one, the main draw for downloading UltraViewer is for IT. For example, AnyDesk allows for work to be carried out smoothly even over low-bandwidth connections. While an AnyDesk download makes life a little easier and more productive for employees, it also provides benefits to the businesses that use it. If you are looking for a remote desktop solution that incorporates collaborative elements, AnyDesk may be the best solution available and a perfectly safe solution for businesses thanks to strict security protocols intended for business use. This just means a little research may be necessary if you intend to use the software with an Android device. For example, installing AnyDesk for Android machines requires additional components that, depending on the device, may not be possible, essentially meaning AnyDesk is not supported on those devices. Compatibility limitsĪnyDesk offers a wide range of compatibility, though it is not perfect. It should be noted that, while AnyDesk performs well in low-bandwidth situations, it can be somewhat frustrating to use on an unreliable connection. Users can share files, access public files across the AnyDesk system regardless of location, and maintain personalised user interfaces. ![]()
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